How to Prepare for the Arrival of Your New Wellis Hot Tub

Choosing a new Wellis hot tub is an exciting decision. Before long, you’ll be able to enjoy soothing warm water, relaxing hydrotherapy, and peaceful moments right in your own backyard. A little thoughtful planning now can help make delivery, installation, and your first soak as smooth as possible.

The time after placing your order is ideal for finalizing where your hot tub will go and making sure it can be safely moved into position when it arrives. It’s also a good opportunity to take care of any site preparation and electrical requirements ahead of time, helping you avoid unnecessary delays once your hot tub is delivered.

In this guide, we’ll walk you through the key steps to consider after ordering your Wellis hot tub, from preparing your property for delivery to getting everything ready for your first relaxing soak.

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1. Choose the Ideal Location

Once you’ve selected the Wellis model that best fits your needs, take some time to decide exactly where it will go. Consider the dimensions and technical specifications of your hot tub, the layout of your property, and the requirements outlined in the Installation Guide for your specific model.

Think about how you plan to use the space as well. Convenient access from your home, privacy, the surrounding view, and enough room to comfortably enter and exit the hot tub can all make a difference in your everyday experience.

2. Start with a Solid Foundation

Your foundation needs to support more than the weight of the hot tub itself. Once filled, the water and occupants add considerable weight, making a solid, level surface with adequate load-bearing capacity essential.

Always refer to the specifications and Installation Guide for your particular Wellis model when determining the exact requirements.

If you’re planning to place your hot tub on a deck, raised structure, or another surface where load-bearing capacity is uncertain, have it evaluated by a qualified professional before delivery. This helps ensure the structure can safely support the total filled weight.

Indoor, partially recessed, and inground installations require additional planning. Proper drainage, ventilation where necessary, and continued access to technical components for future maintenance and service should all be considered. Follow the installation requirements for your specific model.

3. Plan the Route to the Final Location

Choosing the perfect spot is only part of the process. Your hot tub also needs a safe and accessible route to its final location.

Walk the entire path in advance and pay particular attention to:

  • gate and walkway widths;
  • fences and tight turns;
  • steps and changes in elevation;
  • rooflines, eaves, and other overhead structures;
  • trees and overhanging branches;
  • sheds, landscaping, and other obstacles;
  • soft, sloped, or uneven ground;
  • overhead utility lines and anything else that may restrict access.

When measuring the route, remember to allow for the packaging as well as the additional clearance needed to safely maneuver the hot tub.

If access to the chosen location may be challenging, discuss the available options with your Wellis dealer well in advance. Depending on the property and installation requirements, additional planning or specialist equipment may be needed.

4. Prepare for Your Hot Tub’s Arrival

Before your hot tub arrives, review the key details with your Wellis dealer and make sure the site is ready for delivery and installation.

Delivery arrangements and available services may vary depending on your location and the conditions agreed at the time of purchase. Confirm the relevant details in advance so you know what to expect and can prepare the property accordingly.

If access to the installation area is restricted or requires additional planning or specialist equipment, make sure this is discussed beforehand.

Taking care of these details early helps create the right conditions for a safe and well-organized arrival of your new Wellis hot tub.

5. Inspect Your Hot Tub When It Arrives

Before the hot tub is moved into its final position, take a moment to inspect the packaging and visible exterior surfaces. Look for any signs of damage or irregularities that may have occurred during transportation.

Pay particular attention to:

  • the condition of the packaging;
  • visible dents, cracks, or other damage;
  • corners and cabinet panels;
  • the acrylic surface;
  • included accessories and their condition.

If you notice damage or missing items, take photos and report the issue promptly according to the applicable delivery and claims procedure.

A quick inspection at this stage can help identify and address potential issues before installation begins.

6. Move the Hot Tub into Position

Always follow the handling instructions for your specific model when moving the hot tub. Avoid lifting, supporting, or maneuvering it in ways that could damage the shell, frame, or cabinet.

Once the hot tub reaches its final location, position it exactly as planned. Before filling it with water, make sure it is stable, fully supported, and level.

Leave enough clearance around the unit for comfortable use as well as future maintenance and service. Technical components must remain accessible and should not be permanently blocked by decking, landscaping, additional cladding, or other structures. Take one final look at the position before filling. Once filled, the considerable weight of the hot tub makes repositioning significantly more difficult.

7. Prepare the Electrical Connection

Electrical requirements vary by Wellis model, so always refer to the current technical documentation and Installation Guide for your specific hot tub.

Any required electrical work should be planned before delivery. Hard-wired installations and other electrical work should be completed by a licensed electrician in accordance with the product documentation and all applicable local electrical codes and regulations.

Provide your electrician with the specifications for your particular model so they can determine the appropriate power supply, circuit, wiring, and required safety protection.

Some Wellis models may have different electrical configurations or installation requirements, so never assume that the setup for one hot tub applies to another.

A properly prepared electrical system is essential for safe operation and can help prevent unnecessary delays during installation and startup.

8. Prepare and Fill Your Hot Tub

Once your hot tub is correctly positioned and all required site and electrical work has been completed, it’s time to prepare it for filling. Always follow the procedure in the User Manual for your specific model.

Before adding water, check that:

  • the drain is properly closed;
  • the filters are installed according to the instructions;
  • all relevant connections are secure;
  • there are no visible signs of damage or other issues.

Then fill the hot tub to the water level specified in the User Manual.

Do not turn the system on until the required water level has been reached.

9. Start Up the System and Check the Functions

Once the hot tub has been properly filled and the required electrical connection is complete, the system can be started according to the User Manual.

During the initial startup, check:

  • the control panel;
  • water circulation;
  • the pumps;
  • hydrotherapy jets;
  • the heating system;
  • lighting;
  • any additional comfort or wellness features included with your model.

If everything is operating correctly, the water can begin heating. The amount of time required will depend on several factors, including water volume, starting water temperature, outdoor temperature, weather conditions, and the specifications of your model.

Keep the insulated hot tub cover in place while the water heats whenever possible to help minimize heat loss.

10. Create the Right Balance for Crystal-Clear Water

Clean, inviting water is essential for an enjoyable hot tub experience. But water that looks perfectly clear isn’t necessarily properly balanced.

Before your first soak, test the appropriate water parameters and make any necessary adjustments according to your water-care system, Wellis recommendations, and the instructions for the products you use.

Regular water care typically includes monitoring:

  • sanitizer levels;
  • pH;
  • total alkalinity;
  • water hardness.

Keeping these values within the recommended ranges helps create a comfortable and hygienic bathing environment while also supporting the reliable long-term operation of your hot tub.

11. Find Your Ideal Water Temperature

Once the technical checks and initial water treatment are complete, all that’s left is to set the temperature to your preference.

Your ideal water temperature can depend on personal preference, the season, outdoor conditions, and how long you plan to stay in the hot tub. Always follow the permitted temperature range and safety guidance provided in the User Manual for your model.

While the water reaches your chosen temperature, only a few final checks remain before it’s time to relax.

12. Time for Your First Soak

Before stepping into your new Wellis hot tub for the first time, run through the essentials one last time:

✓ The hot tub is stable, fully supported, and level.

✓ Any required electrical work has been properly completed.

✓ The hot tub is filled to the specified water level.

✓ Circulation, pumps, and hydrotherapy jets are working correctly.

✓ The water has reached your preferred temperature.

✓ The water chemistry is properly balanced.

✓ The area around the hot tub is safe and clear. Once everything checks out, the planning and preparation can finally give way to what you bought your Wellis hot tub for: soothing warmth, relaxing hydrotherapy, and time to unwind at home

How Soon Can You Use Your Hot Tub After Delivery?

There’s no single timeline that applies to every hot tub installation. How soon you can enjoy your first soak depends on your specific model, site conditions, the work completed before delivery, and how long the water takes to reach your preferred temperature.

If the foundation, access route, electrical setup, and other essential preparations are already complete, positioning and startup can be much more straightforward.

Planning ahead is one of the best ways to make the transition from delivery to your first soak as smooth as possible. 

Frequently Asked Questions Before Your New Wellis Hot Tub Arrives

What should I do after ordering my hot tub?

Start by reviewing the specifications and Installation Guide for your chosen model. Then determine the final location, confirm that the foundation can support the filled weight, check the access route, and arrange any required site or electrical work.

Do I need an electrician?

That depends on the electrical requirements of your specific Wellis model. Any hard-wired connection or other required electrical work should be completed by a licensed electrician in accordance with the product documentation and applicable local codes.

What should I consider for a recessed or in-ground installation?

In addition to appearance, think carefully about future access to the hot tub’s technical components. They must remain accessible for maintenance and service. Appropriate drainage and, where required, adequate ventilation should also be incorporated into the installation plan.

Can I use my hot tub immediately after delivery?

Your hot tub can be started once it has been correctly positioned and supported, all required electrical work has been completed, and it has been filled to the specified level according to the User Manual. The water will then need to be properly treated and brought to your preferred temperature before your first soak.

How long does it take for the water to heat up?

Heating time varies depending on factors such as water volume, starting water temperature, outdoor temperature, weather conditions, and your model’s technical specifications. Keeping the insulated cover on during heating helps reduce unnecessary heat loss.

Where can I find the User Manual and Installation Guide for my Wellis hot tub?

User Manuals, Installation Guides, and other available product documentation can be found on wellisspa.com and on the relevant Wellis product pages. Always refer to the current documentation for your specific model when preparing for installation and first use.

Thoughtful Planning for Worry-Free Enjoyment

A Wellis hot tub can become a favorite place to relax, recharge, and spend quality time at home for years to come. Choosing the right location, preparing the site and electrical requirements in advance, and taking care of important delivery details can make every stage – from arrival to startup – much easier.

Taking care of these details in advance helps create the right conditions for a smooth arrival, well-planned installation, and a relaxing start to your new Wellis hot tub experience.

If you’re looking for the best hot tubs sale, check out Wellis® Spa dealer locator today, or give us a call at  844-4-WELLIS.