Welcome to the FAQ & troubleshooting guide for Wellis Hot Tubs & Swim Spas. Whether you’re a new hot tub owner seeking guidance or a seasoned user looking for solutions to issues, this guide is designed to assist you with our products and procedures.
Our Purchase Process
We have hundreds of dealers throughout the United States where you can purchase a Wellis hot tub or Wellis swim spa. Use the Wellis dealer locator to find a swim spa and hot tub store near you. You can schedule an appointment to test out your new spa before you make a purchase. Or, if you’re ready to buy, simply buy your spa online! We’ll work with you to arrange delivery to your home.
Wellis Spa dealers are located throughout the United States. Use the Wellis hot tub store locator to find a Wellis dealer near you! You can also schedule a test swim in a swim spa or soak in a hot tub at a dealer near you. Simply call ahead to schedule an appointment.
By shopping online retailers and manufacturer’s websites, you can find details about hot tubs to see if they suit your needs and requirements– for instance, visit Wellis Spa’s inventory of hot tubs right now or use our store locator to find a retailer and showroom near you!
If you find that you are not located near one of our Wellis retail partners, we suggest calling one of our hot tub service representatives by calling 844-4-WELLIS or filling out our online contact form for help finding a suitable, reputable spa retailer who can serve you.
While Wellis serves customers nationwide, we understand that not everyone is conveniently located near one of our retail partners. To get further assistance finding experienced and knowledgeable swim spa products for sale, contact our customer service by calling us today at 844-4-WELLIS or filling out our online contact form for assistance.
Wellis Spa Dealer Services
Wellis Spa dealers offer a range of services related to hot tubs and swim spas, including sales, installation, maintenance, repairs, and technical support. Wellis dealers are independently owned and operated, so they may provide different services depending on who your dealer is. Find a dealer near you and call to learn about their services and deals.
To purchase a spa, you can browse through our selection of swim spas and hot tubs for sale online. Once you find a spa you like, contact us. Our knowledgeable staff will guide you through the purchase, delivery, and installation processes. Or, if you prefer to test your spa before you make a purchase, use our Wellis dealer locator to find a store near you. you can schedule an appointment with them to try before you buy!
Yes, Wellis Spa dealers provide professional hot tub and swim spa installation services. Our experienced technicians will ensure that your spa is properly installed and ready for use.
Our dealers offer a wide range of high-quality spas, including hot tubs, swim spas, and accessories. We have various models with different features, size capacities, and design aesthetics. Our hot tubs and spas offer energy-efficient solutions that will save you energy consumption and costs.
Yes, individual dealers offer maintenance services to ensure your spa remains in optimal condition. This includes regular cleaning, water testing, filter replacements, and other necessary maintenance tasks.
Absolutely. The skilled technicians employed by our retail partner dealers can diagnose and repair any issues with your spa. We aim to provide efficient and reliable repair services to get your spa back up and running as soon as possible. Simply contact your nearest spa dealer to schedule service.
Yes, our dealers offer a range of spa accessories and chemicals to enhance your spa experience. This includes covers, steps, lighting, aromatherapy products, and more. Our staff can help you choose the right accessories for your spa.
Troubleshooting
There can be a number of different reasons you are experiencing trouble tuning on your hot tub, from issues with the power supply, water levels, filters, or controls. The best solution is to contact a dealer near you and schedule a service consultation to have an expert diagnose your hot tub issue.
There are a variety of causes that would result in your spa jets not working, from electrical issues, to jet blockages, insufficient water flow, and more. In order to have your individual spa jets looked at and repaired, contact a Wellis dealer near you.
The answer to this question depends on your hot tub model– in order to find out how to adjust the lighting on your hot tub, look at the manufacturer’s manual by visiting our manual downloads page.
All of the Wellis Spa hot tub and swim spa product’s user manuals are in one convenient location on our site– visit our user manual download page and simply browse to find your model, then download the guide to your computer.
Wellis Warranties
Yes! Your Wellis spa is under a limited warranty for one year starting from the date of delivery. For assistance with product registration, maintenance, or service requests, please contact the independent Wellis® Spa Dealer where you purchased your product. Use our Dealer Locator to find a hot tub dealer near you.
Yes! When you purchase a Wellis swim spa, it is covered by a limited warranty for one year beginning on the date of delivery. For extended warranty options, look at additional information on our warranty page.
For assistance with product registration, maintenance, or service requests, please contact the independent Wellis® Spa Dealer where you purchased your product. Use our Dealer Locator to find a swim spa dealer near you.
Our Wellis Spa audio systems are covered under a limited warranty for one year for manufacturer defects and workmanship issues. Call the dealer where you purchased your spa for more details and information regarding warranties and services.
Wellis spas typically come with a warranty that covers different components of the spa. The duration of the warranty may vary depending on the specific model and components, so it’s best to check with our staff for the exact details. You can check out our warranty page or call a service representative at 844-4-WELLIS.
How to Become a Wellis Dealer
In order to become one of our esteemed Wellis dealers, check out our page on how to become a partner of the Wellis family for information on franchising.
From comprehensive training in understanding our mission, commitment, and purpose to access to our innovative product lines, when you become a Wellis dealer you receive customer support, marketing assistance, and access to a wealth of information and resources in the hot tub and swim spa industry. To learn more, check out our page on how to become a Wellis dealer today.